Privacy Policy

Stork ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Stork. This policy applies to our website (www.ridestork.com), mobile applications, and any other services we offer (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our Services to you

1. Personal Information

  • Account Information: When you create an account with us, we may collect information such as your name, email address, phone number, mailing address, and password
  • Profile Information: We may collect additional profile information, including your profile picture, preferences, and any other information you provide.
  • Payment Information: If you make a purchase or receive a payment through our Services, we collect payment information, including credit card details, bank account information, and billing address.
  • Driver Information: For drivers, we collect information such as your driver’s license, vehicle registration, insurance information, background check results, and driving history.
  • Children’s Information: We collect information about the children using our Services, such as names, ages, and any specific needs or preferences

2. Usage Data

We collect information on how our Services are accessed and used. This includes information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. Location Data

We collect location information from drivers and riders to provide accurate ride tracking and improve the efficiency of our Services. This includes GPS data, addresses, and any other relevant location data

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Services: We use your information to create and manage your account, process payments, and provide customer support.
  • To improve our Services: We use the information to understand how our Services are being used and to make improvements.
  • To personalize your experience: We use your information to tailor the Services to your preferences.
  • To communicate with you: We use your information to send you updates, security alerts, and support messages.
  • To ensure safety and security: We use your information to verify identities, perform background checks, and ensure the safety of riders and drivers.
  • To comply with legal obligations: We use your information to comply with laws, regulations, and contractual obligations.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • With your consent: We may share your information with your consent or at your direction.
  • With service providers: We share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • For safety and legal reasons: We may disclose your information to law enforcement, government authorities, or third parties if we believe it is necessary to comply with legal obligations, protect our rights or the safety of others, investigate fraud, or respond to a government request.
  • In business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Security

We take the security of your data seriously and use appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access: You have the right to request copies of your personal data.
  • Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing:
  • You have the right to object to our processing of your personal data, under certain conditions.
  • Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Stork with your personal information. Your privacy is of utmost importance to us, and we are committed to protecting it.

This comprehensive privacy policy ensures transparency about the data collected, its use, and the users' rights, fostering trust between Stork and its users.